Training & Support 2017-10-13T14:26:12+00:00

EXCEPTIONAL CLIENT-FOCUSED SUPPORT IS OUR GOAL

It’s all about delivering an exceptional experience from the first time we engage with you, to how we continue to work with you as your technology partner. You’ll notice from day one how much different and better our training & support team is from others.

Training

At ChiroFusion, we believe in keeping things simple and easy. It shouldn’t take weeks or months to learn how to use software. ChiroFusion has been built to ‘think’ and work the way you do. Our intuitive design makes training quick and easy. The majority of our clients are up and running in just a few hours.

All clients, DC Plus and DC Pro, receive 4 hours of live, one-on-one training with a specialist. In addition to live training, all clients have unlimited access to our collection of On-Demand training webinars. These webinars are designed to have you up and running in the shortest time possible and show you how to get the most from ChiroFusion.

Exceptional Client-Focused Support

Exceptional Client-Focused Support is what we strive for every day. Our goal is to make certain that every interaction you have with our support team is a positive one. We understand that as a busy doctor, your time is valuable, and that you want answers to your questions quickly and you want issues resolved the first time. You have peace of mind knowing that help is just a click or call away anytime you need it.

CONTACT SUPPORT

Our support team is available to assist you 24/7/365, including nights, weekends and even holidays. We offer live phone support from 9:00 am until 6:00 pm M-F  EDT, and web-based support after hours. 

PAID SUPPORT OPTIONS:
If you currently have a paid support plan with us and need help, you have the following options available to you. For the best service, we recommend emailing us or submitting a ticket through our Help Center which is accessible through your software’s interface.

Phone: (877) 210-3230 Option #2

FREE SUPPORT OPTIONS:
If you don’t have a paid support plan with us and need help, we recommend visiting our Help Center which is accessible through your software’s interface. If you would like to add a support plan to your current subscription, you may do so by calling us at (877) 210-3230.