ChiroFusion adds review acquisition and online reputation management to mix of services.
ChiroFusion, the leading cloud-based electronic medical record (EMR) software for chiropractors, has released a new integrated review and reputation management platform that automates the process of review acquisition and online reputation monitoring.
With this new platform, chiropractors are now able to source online reviews from their patients through a series of email or SMS text messages requests. These automated requests can be customized to direct patients to more than 100 popular sites such as Google, Facebook, Citysearch, Yelp, Healthgrades, RateMDs and more. Chiropractors are able to automatically stream favorable reviews to their website or share them on social media.
“Nearly 85 percent of patients research healthcare providers before ever setting foot into a doctor’s office. This means that almost all your patients know your reputation before you know them,” said ChiroFusion President and CEO Damon Cozamanis, D.C. “Maintaining a positive online reputation and actively asking patients for reviews should be a key part of every chiropractor’s new patient acquisition strategy.”
This new platform also includes a comprehensive dashboard that allows chiropractors to monitor what their patients are saying about them across the web. Doctors are automatically alerted of newly posted reviews and have the ability to respond immediately directly through the platform’s interface. In-depth reporting gives an overview of an office’s online reputation, which includes listings, rating, reviews and tracking.
Key points about ChiroFusion’s review acquisition and reputation management platform:
- Can boost a practice’s star-rating across all top sites.
- Can help chiropractors acquire more positive reviews and prevent new negative reviews.
- Can help a practice to rank higher in local search engines.
- Can help chiropractors build a dynamic social presence with virtually no effort.
- In-depth reporting can analyze patient feedback and uncover trends.